How overdue status works
Lenders classify overdue accounts as Special Mention Accounts (SMA) and Non-Performing Assets (NPA). An account moves back to standard only when all overdue amounts — principal, interest, and charges — are fully paid.
Example
If a weekly installment due on 1 March is unpaid, the account is SMA-0 from 2 March, SMA-1 from 1 April, SMA-2 from 1 May, and NPA from 31 May. This status is reported to credit bureaus.
Borrow responsibly
- Choose an installment that fits your daily or weekly cash flow
- Keep enough balance for your mandate on every due date
- Tell us early if you face hardship — we can discuss options
- Check your credit score regularly
Note
Beware of fraud: Montrosa will never ask for an upfront fee to approve a loan, or for your OTP or PIN.